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How would you describe the MB-220: Microsoft Dynamics 365 Marketing exam?
Exam MB-220: Microsoft Dynamics 365 Marketing Functional Consultant requires you to answer 40-60 questions in 120 minutes and needs to achieve a 700 out of 1000 passing scores. The MB-220 exam costs $165.
What preparation resources are available for the MB-220 exam?
- Set up Dynamics 365 Marketing and configure advanced settings
- Work with core features in Dynamics 365 Marketing
- Manage events in Dynamics 365 Marketing
- Analyze insights in Dynamics 365 Marketing
- Pass4itSure MB-220 Dumps
Which preparation material is best to prepare for the Microsoft MB-220 exam?
Here is the Pass4itSure platform, where you can get preparation materials for the Microsoft MB-220 exam preparation. It’s called the Pass4itSure MB-220 dumps and can take you to success.
Microsoft Dynamics 365 Marketing free dumps questions:
Q1
DRAG DROP
You are responsible for all outgoing marketing emails at Contoso, Ltd. You are tasked with the best practices aimed at increasing delivery and interaction rates. Which question is answered by the email insight statistic listed?
To answer, drag the email statistic to the question answered by that statistic. Each statistic may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content. NOTE: Each correct selection is worth one point.
Select and Place:
Q2
DRAG DROP
Your boss has asked you to send out a simple email campaign using a Customer Journey. Which four activities must you perform in sequence? (Choose four.) To answer, move the appropriate actions from the
list of actions to the answer area and arrange them in the correct order.
Q3
You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso is expanding to other countries/regions and you need to translate one of your English surveys into French. Which step should you take to translate the survey so that all of your existing segments and journeys remain intact?
A. Update the existing survey, and translate the labels to French.
B. Clone the survey, and translate all labels to French.
C. Set the form to multilingual, add French, and then translate the labels.
D. Create a branched survey that asks the language preference. Then, display the appropriate translated section.
Correct Answer: C
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-voice/create-multilingual-survey
Q4
Your marketing department needs to create a Customer Journey for female wine enthusiasts over 40 years old who live in Europe. How should you define who receives this Customer Journey?
A. Create a Static segment.
B. Create a Segment Type.
C. Edit the contacts in the database.
D. Create a Dynamic segment.
Correct Answer: D
Q5
DRAG DROP You have been asked to create a report that shows your company\\’s customer journeys by status reason. Which Status Reasons correspond to the descriptions? To answer, drag the appropriate Status Reason to the correct description. Each Status Reason may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/go-live
Q6
DRAG DROP
You are a marketing administrator. You need to edit a web page that contains a form used for holiday offers. The page and form are visible to the outside world.
Which five steps, in order, are needed to complete your task? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
Q7
You are creating a customer journey that sends an email newsletter to a subscription list advertising a limited-time offer. The customer journey start and end dates are May 24 through May 29. The customer journey is configured to send the email, wait one (1) week, then send a follow-up email reminding customers to take advantage of the offer in the newsletter.
Which error should you expect to see in the customer journey designer?
A. The Audience tile will give you an error saying the journey cannot proceed due to date misconfiguration.
B. The Newsletter Email tile will give you an error saying the email is being sent out of date range.
C. The Follow-up Email tie will give you an error saying it cannot be sent outside the specified journey date range.
D. The Wait tile will give you an error saying the tile is set to expire after the journey end date.
Correct Answer: D
Q8
You are a Dynamics 365 Marketing functional consultant. The marketing department wants to see customer journeys, appointments, and events in a single calendar, rather than
as a list. What should be enabled and configured to achieve this goal?
A. the Marketing Calendar Control on the designated entities
B. the Calendar Control on the designated forms
C. the Calendar Control on the designated entities
D. the Marketing Calendar Control on the designated forms
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-calendar
Q9
You are the marketing manager at Contoso, Ltd. Your team has created a survey and sent out the link through email for responses. You want to understand the outcome from the Satisfaction Metrics report and identify the metrics created by default in Dynamics. For the metrics, what are the three charts created by default in Dynamics?
Each correct answer presents a complete solution.
A. Respondents – tracked and anonymous
B. Sentiment
C. Net Promoter Score
D. Total Responses
E. CSAT
Correct Answer: BCE
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-voice/satisfaction-metrics-report
Q10
DRAG DROP You are building a marketing email for your employer. Before you send the email, there are a number of things you must include in order to pass the Dynamics 365 Marketing error checker. Which of these items are required and which are simply best practices? To answer, drag the appropriate answer source to the correct email element.
Each answer may be used once, or more than once. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
Correct Answer:
Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/get-ready-email-marketing
https://docs.microsoft.com/en-us/dynamics365/marketing/create-marketing-email
Q11
You are an event coordinator for Contoso, Ltd, and are creating a multi-day tradeshow event.
You need to set up an event team that will consist of Contoso, Ltd employees, vendors, partners, and customers. Which two kinds of records should you associate with the event team member? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Customer
B. User
C. Contact
D. Account
Correct Answer: BC
References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event
Q12
You are a marketing professional for Contoso, Ltd. You have set up a webinar event showcasing the new features of a new product. On the event record, you have set Allow anonymous registrations to Yes. When you check the portal website, you notice that you must create a registration account to register for the event.
Why might the event require you to register anonymously, despite the setting above?
A. Your portal is a site hosted externally.
B. Your portal is a site hosted by Dynamics 365 Portals.
C. Your portal is Dynamics Native Portal.
D. You must republish the event.
Correct Answer: A
References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event-portal
Q13
You are the manager of Internet sales for your company. You have been asked to create and distribute a post-purchase survey to both registered and guest customers purchasing on your site. Which three things will be true about the distribution of your survey? (Choose three.) Each correct answer presents a
complete solution. NOTE: Each correct selection is worth one point.
A. When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or non-anonymous respondents.
B. An optional invitation email, utilizing either a direct email or an email template, may be sent to each potential nonanonymous respondent.
C. As an option, the design of your survey can include a limitation that restricts multiple completions by a single nonanonymous respondent.
D. All respondents will receive the exact same hyperlink to connect them to the survey that you are inviting them to complete.
Correct Answer: ABC
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/distribute-survey
Free Download MB-220 Questions 1-13: https://drive.google.com/file/d/1yLFJJ-f2jJ5MtW4SJ_L3wTWAjk1eXskH/view?usp=sharing
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