For a successful MB-240 exam, you will need the latest exam materials and the most thorough preparation. The presence of an MB-240 exam dumps update is the best preparation for your Microsoft MB-240 exam materials.
You can download Pass4itSure the latest MB-240 exam dumps https://www.pass4itsure.com/mb-240.html Pdf or VCE to start learning all the mock exam questions and answers and start your preparation journey until you successfully pass the Microsoft Dynamics 365 Field Service exam.
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First, you need to know what the Microsoft Dynamics 365 Field Service exam is?
To save your limited time, it is summarized as follows:
Abbreviation: MB-240
Full name: Microsoft Dynamics 365 Field Service Functional Consultant
Languages: English, Japanese, German, French, Spanish, Portuguese (Brazil), Arabic (Saudi Arabia), Italian
Measurement Capability:
Configure field service applications
Manage work orders
Schedule and dispatch work orders
Manage the Dynamics 365 Field Service mobile app
Manage inventory and purchasing
Implement assets and connected devices
Passing score: 700 points
Prerequisites for taking the exam: In-depth understanding of Azure
Official Learning Resources:
Implement Microsoft Dynamics 365 Field Service
Manage work orders in Dynamics 365 Field Service
Working with Connected Field Service for Dynamics 365 and Azure IoT
Solve problems in real-time with Dynamics 365 Remote Assist
Best Exam Material: Pass4itSure MB-240 Exam Dumps
Related Certifications: Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
Associated Exam: Exam PL-200: Microsoft Power Platform Functional Consultant
How does the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification relate to the MB-240 and PL-200 exams?
Look at the figure below and you can understand the relationship between the three:
In a nutshell, you need to pass two exams (MB-240 and PL-200) to earn Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.
Finally, you want to ask how to pass the MB-240?
As mentioned at the beginning, you can use the Pass4itSure MB-240 exam dump as the best preparation for Microsoft MB-240 exam materials to achieve success in the Microsoft Dynamics 365 Field Service exam.
As long as you practice the MB-240 exam questions diligently and continuously improve your exam ability, success is yours.
View MB-240 free dump online exam questions:
QUESTION 1
You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The company provides customers with large power systems for sophisticated data centers. The power systems are serviced by a field engineering team.
The field engineering team documents work done on repairs and maintenance by completing Work Orders within Dynamics 365. You need to easily schedule work orders for the field engineering team via the schedule and enable geocoding.
Which two steps must you take to schedule resources via the schedule board and enable geocoding? Each correct answer presents part of the solution.
A. Connect to Maps in Resource Scheduling.
B. Configure the map on the Schedule Board.
C. Set Auto Geo Code Addresses to Yes in Resource Scheduling.
D. Set Auto Geo Code Addresses to Yes in Field Service Settings.
Correct Answer: AC
QUESTION 2
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen. You are a Dynamics 365 for Field Service system administrator. You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
2) Assign an Hourly Markup percentage to each Resource Pay Type.
3) Assign Resource Pay Types to the applicable Pay Type.
4) Create Business Closures.
5) Create Bookable Resources with Hourly Rates and Work Hours.
Does this meet the goal?
A. Yes
B. No
Correct Answer: A
QUESTION 3
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen. You are a Dynamics 365 for Field Service system administrator. You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
2) Assign an Hourly Markup percentage to each Resource Pay Type.
3) Assign Resource Pay Types to the applicable Pay Type.
4) Create Business Closures.
5) Create Bookable Resources with Hourly Rates.
Does this meet the goal?
A. Yes
B. No
Correct Answer: B
QUESTION 4
You are a Dynamics 365 Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area entitled “Parts Requests” within the Dynamics 365 Field Service Mobile App.
You need to troubleshoot the Dynamics 365 for Field Service mobile app to ensure that the field engineers are able to view the customizations created. What are the three steps you can take to troubleshoot the issue reported? Each correct answer presents a complete solution.
A. Ensure that the Dynamics Mobile solution with the appropriate customizations has been published.
B. Synchronize the Dynamics 365 for Field Service Mobile App.
C. Ensure that a security role has been assigned to the project.
D. Verify that the impacted field engineers are enabled to use this project.
E. Ensure that the Woodford project with the appropriate customizations has been published.
Correct Answer: BCE
QUESTION 5
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment. Work performed on certain types of backhoes, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.
Which two characteristics are valid? Each correct answer presents a complete solution.
A. Certification
B. Approval Status
C. Skill
D. Rating Value
Correct Answer: AC
QUESTION 6
You are onsite, working on a customer\’s factory floor. You need to return tomorrow and replace a belt on the conveyor. You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock and create an inventory transfer record.
What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.
A. Select the source warehouse, then select the destination warehouse.
B. Enter the quantity to transfer, then click transfer.
C. Enter the part number from the drop-down, then click to transfer.
D. Select the From warehouse location, then select the To warehouse location.
Correct Answer: AB
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-inventorytransfer
QUESTION 7
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers. Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow, including the services offered by the new service company.
You need to configure Dynamics 365 CE for Field Services to ensure that all of the necessary status values are configured correctly to track your company\’s unique business process. Which action must you perform?
A. Edit the existing system status field values.
B. Create the necessary sub-status values.
C. Create the necessary system status values.
D. Create the necessary service task values.
Correct Answer: B
QUESTION 8
You are a Dynamics 365 for Field Service Mobile customizer. Your mobile technicians indicate that when in offline mode, they do not have access to the same data set that is available online. Offline mode contains less account and works order data, and users cannot see warehouses.
You need to determine which updates to make within the mobile project so that technicians can see the appropriate information. Which three actions should you choose? Each correct answer presents a complete solution.
A. Update the Synchronization setting to Always Full Sync.
B. Update entity Sync Filter.
C. Update View filters.
D. Update the Max Sync Records setting.
E. Update the entity Mode to Online and Offline.
Correct Answer: BDE
QUESTION 9
You are a Dynamics 365 Field Service dispatcher using the Scheduling Assistant function. One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going
forward. The resource must be able to be scheduled for other accounts. How can you achieve this goal?
A. Create a Requirement Resource Preference record for the resource. Set the Preference Type to Restricted and Cascade to No.
B. Create a Requirement Resource Preference record for the resource. Set the Preference Type to Restricted and Account to Adventure Works.
C. Select Load the Default Filters on the Schedule Board.
D. Create a Requirement Resource Preference record for the resource.
Correct Answer: B
QUESTION 10
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen. You are a Dynamics 365 for Field Service system administrator. You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by the customer.
Solution: You implement the following configuration changes. 1) Create Agreement 2) Define Booking Setup 3) Create Invoice Setup 4) Set Auto Generate Invoice = Yes 5) Populate Generate Agreement Invoices X Days in Advance
Does this meet the goal?
A. Yes
B. No
Correct Answer: B
QUESTION 11
You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule. One of your schedulers indicates two of their resources are not getting work orders assigned.
You need to determine the reasons why the two resources are not assigned work orders through RSO. Which three options should you choose? Each correct answer presents a complete solution.
A. Work Hours are not properly configured for days being optimized.
B. Optimize Schedule field is not set to Yes.
C. The Work Location field is not set to Onsite.
D. Scheduling Method is not set to Optimize.
E. Start Location and End Location fields are not the same.
Correct Answer: BDE
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration
QUESTION 12
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen. You are a Dynamics 365 for Field Service system administrator. You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
2) Assign an Hourly Markup percentage to each Resource Pay Type.
3) Assign Resource Pay Types to the applicable Pay Type.
4) Create the Holiday Schedule.
Does this meet the goal?
A. Yes
B. No
Correct Answer: B
QUESTION 13
Your company processes a large number of work orders each day. The company wants to ensure that high-priority work orders are dealt with immediately. You need to configure the schedule board so that bookings are easily visible to the dispatchers.
How can you configure Dynamics Field Services to increase booking visibility?
A. Configure a work order type for high priority issues, to help categorize high priority work order records.
B. Configure an Incident type for high-priority incidents on work order records.
C. Configure the status color for a booking status record, to identify high-priority work order records.
D. Configure a priority record to allow you to identify high-priority work order records.
Correct Answer: C
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